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What is Newgen?

Newgen Software Technologies Ltd. is a privately held IT company headquartered in New Delhi, India. The team primarily focuses on providing Business Process Management, Enterprise Content Management and Customer Communication Management solutions across more than 60 countries. Additionally, they have skilled expertise in building applications for 17 different verticals including banks, government bodies and insurance firms, with some of their clients being a part of the Fortune Global 500 List.

OmniFlow Intelligent Business Process Suite (iBPS) is one of the software innovated by Newgen Software Technologies to digitalize an organization’s system by re-engineering all business processes.

Features of iBPS

  • Collaborative process modeling
  • Process insights
  • Process orchestration engine
  • Dynamic case management
  • Agile business rules and decisions
  • Advanced reporting and monitoring
  • Configurable unified interface
  • BPM on mobile
  • Robotic process automation

Business Benefits

Accelerated Revenue Growth
Digitalizing business processes would streamline your organization’s workflow by automating any transactions, greatly reducing operational costs which would then lead to an increase in profits.
Enhanced Customer Experience and Engagement
Increased ease of accessibility to customer information and designing initiatives to meet customers’ changing needs.
Ongoing process improvements
Allows close monitoring and analysis of key performance indicators while offering valuable insights.
Improved Business Adaptability
Equipped with the flexibility to adapt to any necessary transformational changes as a result of dynamic business trends.

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